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Sales & Distribution · 2026

Distribution Expansion & Retail Performance Analysis

Client

ITC Limited

Role

Sales & Marketing Intern

Year

2026

Category

Sales & Distribution

Mapped a live FMCG distribution network to surface 120+ unserved outlets and a clear growth thesis.

400+

retail outlets surveyed

The Challenge

Identify distribution gaps and understand the key barriers preventing unserved retail outlets from joining ITC's FMCG distribution network.

The Approach

  1. 01

    Designed and executed primary market research across 37 market beats.

  2. 02

    Structured interviews around availability, trade margins, credit support, and service quality.

  3. 03

    Segmented retailers by potential and reason-for-non-participation to prioritize expansion.

The Outcome

  • Surveyed 400+ retail outlets across 37 market beats through primary research.

  • Identified 120+ unserved retail outlets with actionable onboarding paths.

  • Delivered channel-growth recommendations grounded in retailer expectations.

Skills Applied

  • Primary Research
  • Distribution Strategy
  • FMCG
  • Retail Analytics

From the Field

Documentation from the market beats surveyed.

Beat-level outlet audit at an Aashirvaad-branded retail counter, Bhubaneswar — Distribution Expansion & Retail Performance Analysis, ITC Limited field work by Anurag Mishra
01Beat-level outlet audit at an Aashirvaad-branded retail counter, Bhubaneswar
Field team at the distributor warehouse reviewing stock movement — Distribution Expansion & Retail Performance Analysis, ITC Limited field work by Anurag Mishra
02Field team at the distributor warehouse reviewing stock movement
Retailer interview at a serviced grocery outlet — Distribution Expansion & Retail Performance Analysis, ITC Limited field work by Anurag Mishra
03Retailer interview at a serviced grocery outlet
Stock and shelf-space assessment at a high-potential outlet — Distribution Expansion & Retail Performance Analysis, ITC Limited field work by Anurag Mishra
04Stock and shelf-space assessment at a high-potential outlet
Unserved outlet mapped during beat coverage, Baramunda — Distribution Expansion & Retail Performance Analysis, ITC Limited field work by Anurag Mishra
05Unserved outlet mapped during beat coverage, Baramunda
Availability check across competing snack and staples SKUs — Distribution Expansion & Retail Performance Analysis, ITC Limited field work by Anurag Mishra
06Availability check across competing snack and staples SKUs
Merchandising and visibility survey — Distribution Expansion & Retail Performance Analysis, ITC Limited field work by Anurag Mishra
07Merchandising and visibility survey
Retail execution observation at a  counter — Distribution Expansion & Retail Performance Analysis, ITC Limited field work by Anurag Mishra
08Retail execution observation at a  counter
Hanging-strip merchandising audit — Distribution Expansion & Retail Performance Analysis, ITC Limited field work by Anurag Mishra
09Hanging-strip merchandising audit
Outlet profiling at a variety store — Distribution Expansion & Retail Performance Analysis, ITC Limited field work by Anurag Mishra
10Outlet profiling at a variety store

Next case study

Retail Engagement & Trade Scheme Execution